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Shipping & Returns

SHIPPING

We print the product only when you place the order thereby avoiding wastage and ensuring that the product you get is always freshly printed. Usually our printed products are shipped within 4-5 business days and non-printed products within 2 business days. The delivery time of the product will vary depending upon your location but in any case you should receive your order within a period of 7-10 business days from the date of placing the order.

We offer free shipping on all orders within India.

RETURNS

You may return the product after it has been delivered to you only if the product is received in a damaged condition or bears a manufacturing defect or is different from what you’ve ordered. Since we print the product on-demand we cannot accept returns if:

  1. you find out that you’ve ordered the wrong size;
  2. you don’t like the colour;
  3. the product is used, soiled or washed.

The returned product should be in its original packaging, alongwith the tags and in the same unused, unsoiled and unwashed condition as received. In order to be eligible for the return/ replacement of the product, you should inform us about the defect/ issue alongwith photographs supporting your claim within 24 hours of the delivery of the product.

To initiate the return please get in touch with us on +91 9881 500 222 or email us at care@somethingblack.in along with the following details:

  1. Product name
  2. Order number
  3. Registered email address

Please get in touch with us to know if your order is eligible for the return pickup, else you may ship the product to us mentioning your order and contact number at the following address:

Something Black, 2(1), Vettri Vinayakar Street, Murungapalayam South, Tirupur, 641603, Tamilnadu, INDIA

You will receive the replacement after the original product is received at our facility and checked to our satisfaction. In the event it is found by us that the original product doesn’t hold true to your claim then it will not be considered eligible for replacement. No refund will be initiated in such a case.